Pathetic service

<p>I am so glad I am done with FNB.. moved to a new bank with much better service. I phoned FNB last week to close my account .The guy whom assisted me said I can email notice of closure but it will take 3-5 working days OR go into the bank self. I said it is fine I will make a plan to come.</p> <p> </p> <p>Problem is due to work, I am NOT able to get to the bank the past week. I phone again to inquire about sending an email and the lady whom assisted me said I MUST come into the branch and cannot email??</p> <p> </p> <p>It is just pathetic! I am so glad I am done with FNB. Even my parents whom where Premium bankers with FNB moved. Now I know why</p> <p> </p> <p>Good riddens to FNB .. just a pitty I am going to pay penalties as I won't be able to get to a branch within the next week. Guess that is how they make the money. </p>