1 reviews | Active since Feb 2017
Pathetic service
<p>Hi</p> <p>I am very disappointed in the service at FNB Heilbron branch. What the use of being a premier card holder when you treated like ****. First of all the Deposit ATM'S don't work. I've been sitting in the bank almost 1 hour where theres only 1 teller thats helping. For almost 1 hour the 1 teller has been helping 1 client with change. thats **** service. When asked they say the other tellers are helping in the consultant area. What do you suggest as me being a businessmen and have many accounts with FNB should i move all my accounts to another Bank ?</p> <p>The biggest mistake i made was moving all my accounts from Absa to Fnb 15 years ago </p>
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
