NL
Nathaniel L

1 reviews | Active since Jun 2017

04 Jul 2017, 08:25

Pathetic Service

<p>On the 04.07.2017 between 08:00 - 08h16 . I received a call from one of your consultants I ask him for his name and he shouted me for what and dropped my call . This pathetic customer service . I want someone to call me to close this account today as your people cannot talk to me like they feel they want to talk to me</p> <p> </p> <p>FNB Connect the worst call centre service ever !!!!</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jul 2017, 10:58
Official

Good Day

Thank you for your posting,

Please be advised that this as been escalated to the relevant department to assist you accordingly ,

We have noticed that you logged another complaint on this matter which as been noted to the Manager for urgency.

Kind regards,

Hello Peter Team