Pathetic Service

<p>REF NO: ********** Q</p> <p>On the 13 April 2017 I lodged a query for a legal credit card which was paid up to be removed off my internet banking profile. Today being 2 months later I still have not received any constructive response apart from " we will be in contact with you once your query has been resolved". If i dont make contact with the agent, I wont get any response!!!</p> <p> </p> <p>Its amazing as long as you owe money you considered a valued customer just to ensure FNB gets their money. Once all your debt with FNB is paid up you just another account holder of no importance. </p> <p> </p> <p>From being a bank that I always refered friends and family to go to I now discourage anybody who mentions FNB..</p>