1 reviews | Active since May 2016
PATHETIC SERVICE
<p>I was expecting my card to be delivered from 10-11am as per a message I received from a courier company.</p> <p>When I called them the driver told me the address that was written on the card and I gave hiom my correct address then he told me that he can't deliver the card on the agreed time since the address is incorrect or i must go to town and meet up with him.</p> <p>I postponed my flight because because i was expecting this card and now I am getting endless excuses as to why my card can't be delivered.</p> <p>My flight is at 1pm and if i don't catch my flight then FNB will have to reimburse me for their stupidity.</p> <p>This is unprofessional and such an inconvinience. </p>
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
I have logged a formal complaint and have requested that the relevant department be in contact with you and to provide a resolution to your complaint.
Complaint reference number ***.
Kind Regards
Complaints Resolution
Naomi Petersen
*** (option one)
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
I have logged a formal complaint and have requested that the relevant department be in contact with you and to provide a resolution to your complaint.
Complaint reference number ***.
Kind Regards
Complaints Resolution
Naomi Petersen
*** (option one)
