1 reviews | Active since May 2016
Pathetic service
<p>Trying to open up a Business banking account and the service has been ridiculously bad - being asked and reasked for the same documents over and over again and never getting any feedback and being placed on hold for extremely long times to no avail. Despite numerous emails and phone calls account is still not opened after 6 weeks and 2 weeks after bank card has been delivered. You just cannot get someone to speak to in order to find out what the hell the hold up is about.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)