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pieter.erasmus pieter.erasmus

1 reviews | Active since Jul 2016

06 Apr 2017, 00:00

Pathetic service

<p>On Fnb website I have app**** for a revolving loan just for the online banking to tell me the application is unsuccessful but with no reason. I left messages for the premier banker to give me a call, but I am still waiting for their call after 2 weeks. Fnb stop making empty promises and say the premier banker will contact you within 1 day. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Apr 2017, 08:08
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)