Pathetic service

<p>I received very terrible service from fnb in galleria mall. The agent that assisted me but didn't really assist me was unhelpful with information. I did a transfer via cellphone Banking on the 25th of Feb 2017 yet till date the money has not reflected in the recipient's account. The only help the agent gave me was to come back tomorrow morning and they will do a recall on my account. Did not give me any other option. As a client of fnb for so long I am really dissapointed with lack of customer care. </p>