1 reviews | Active since Apr 2015
Pathetic service
<p>FNB is the worst ever. I had called FNB to settle my credit card as i'm enough with their poor and pathetic service. I was given an amount to settle the account and told that if the amount is paid and no usage within 30 days it would be closed. So im under the impression that its been closed and i dont owe anything. Now i start getting messages that i owe November subscription which i was never advised of.</p> <p>i'm also still waiting for a call recoroding when i was offered this credit card and till this day nothing has been sent to me however i've been handed over to collections. I refuse to pay November subscription as i was given the total figure to close the account.</p> <p>FNB YOU ARE PATHETIC and i would like to close my account with you</p> <p>Thats why you had a banner of your poor service on the highway</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
