1 reviews | Active since Jan 2017
Pathetic Service
<p>I HAVE LOGGED THIS QUERY TWICE WITH 2 DIFFERENT AGENTS FROM FNB AND SADLY MY TIME THAT I HAVE TAKEN TO GO TO 2 DIFFERENT BRANCHES TO SOLVE THIS ISSUE . PLEASE RETURN MONEY FOR THE FUNERAL COVER TAKE TAKEN . IT HAS BEEN MORE THAN A WEEK AND ON BOTH OCCASION I WAS GIVEN A 48HOURS TAT AND STILL NO MONETY</p>
I HAVE spoken TO Merriam AND zanele FROM THE collection departments
I HAVE spoken TO Merriam AND zanele FROM THE collection departments
Good Day
Thank you for your email and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
Thank you for your email and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)