Pathetic Service

I was offered a Private Client Credit Card through my online banking profile. After much thought I decided to accept the offer and app**** for the credit card which was offered to me. I was contacted on the 17April by Sibusiso Dlamini who works in the Credit Card ***** department as per his emaill signature. I was asked to supply my salary slip which I did the same day. Its the 23rd April and I have still not received any feedback regarding the process and how far it is. I am utterly disgusted in the way the application is being handled. Why offer the thing if this is the pathetic service which comes with the application process. <br> <br> I tried to call the call centre but after 20min of being on hold I hung up. I would like to know who I can contact at this stage as I would like to withdraw the application