mM
megan M
1 reviews | Active since Apr 2012
27 Feb 2015, 10:48
PATHETIC SERVICE
i have been trying all morning to make my monthly payment via Internet Banking however am unable to do so as the OPT's are sent 15 minutes after the actual payment attempt.<br> <br> So then i decided to do it via the mobile app and ran out of data. Bought me both date and airtime and FNB nicely took the funds out of my account however FAILED to actually send me the date and airtime.<br> <br> Highly irritated and would like this matter resolved asap.
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FNB (First National Bank)'s replyOfficial
27 Feb 2015, 11:19Hello Megan.Martin,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 634510.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 634510.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply27 Feb 2015, 11:19
Official
Hello Megan.Martin,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 634510.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 634510.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)