pathetic service

The reason I moved to FNB was because everything is simple and online. I app**** for a credit card send them all the relevant documentation as required called them ask them what is the next step. My account has been created i paid money over into that account but cant debit that account until I received my card called them to arrange my card pick up nobody wants to help me sending me to different consultants the whole day the supervisor Said they call me back in 50 min waited he whole day called them back at the end of the day started redirecting me again 5mim before 17:00 puts me on hold until the machine says its their trading hours are between 8:00 and17:00 so frustrating now they wont let me use my own money and the obviously dont want my business.