PATHETIC SERVICE
I have an old bank account with FNB which i wanted to gain access to and after 4 visits to FNB in the last 2 months all i have dealt with is *********** staff which cannot help me gain access to this account but rather keep sending me to get new documents everyday. I am a student and i am struggling to get access to my account with funds in it after providing he relevant documents countless times
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FNB (First National Bank)'s replyOfficial
05 Feb 2015, 08:16Hello Raees123,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Banking Channels to be investigated.
Your complaint ref number is 618031.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Banking Channels to be investigated.
Your complaint ref number is 618031.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One
FNB (First National Bank)'s reply05 Feb 2015, 08:16
Official
Hello Raees123,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Banking Channels to be investigated.
Your complaint ref number is 618031.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Banking Channels to be investigated.
Your complaint ref number is 618031.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One