1 reviews | Active since Apr 2015
Pathetic Service
<p>I recently opened a FNB business account online. Worst mistake I ever made. I sent all the documentation as requested and got my card delivered to me. Deposited funds into the account. Now I try to transact on that account and apparently my account is frozen even though the bank charges still went off on the account. Went into fnb westgate on sa****ay (21/05/2016) and the consultant said I had to sign some documents which I did and he said all would be sorted today. Today I get a mail saying more documents are required. I do not have time to run to the bank everytime you need documentation due to the incompetence of your staff members. I needed to use this account urgently and now I still can't. I want this account closed and the money transferred into my personal account today. Pathetic service and all the call centre can say is I need to go to the bank like I have all the time in the world. Very dissapointed</p> <p> </p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 926856.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 926856.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
