1 reviews | Active since May 2016
Pathetic Service
<p>In October 2015 my bank account changed from a student account to an easy account. On realising this in February 2016 I went to FNB and provided them with proof that I am a student. I was told that I would be reimbursed for my bank chargers and my account would be changed back within a week. It's being 3 months and 3 complaints later and nothing has been done. Considering I have been banking with FNB for 3 years now I would expect some form of rational explanation as to why this matter has not been taken seriously. Or is it best that I just close my account </p>
Dear Miss Tayob,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 918871.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: 087 *** (option one)
Dear Miss Tayob,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 918871.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: 087 *** (option one)