Pathetic Service

I did a huge transfer from my FNB Android App yesterday between my FNB account and another FNB account. It turns out that the transaction date gets altered to the 3 May 2016. No issue as the seller understands that it a public holiday. Midnight of 3 May 2016 and funds are cleared off my account with no SMS notification. Recipient called me in the morning at 9h00 to inform funds are not in his account. Call the call centre to inform me that it can take up to 12 hours between FNB to FNB accounts. What BS. Anyway after being put to about 5 other 087 number, oh and I am a premier client with a private banker, at around 11h00 calling the call centre again and insisting to speak to someone senior I am informed that the funds are being transfered into the recipients account. Calling the recipient he tells me he received an SMS; he believes its in his account. At 11h30 another FNB consultant calls me to confirm that they can transfer the funds. I said it has been done; she insist they need to do a cross check. The irony is I have been a recipient from an FNB account to my FNB account a week ago on a Saturday with a larger sum of money being transfered from an Android App with NO issues. What is wrong with FNB???? Come on FNB start improving your services. Its pathetic that I can not perform an IP (EFT) between and FNB to FNB account on a public holiday!!!!