CS
Cindy-Lee Smith
1 reviews | Active since Dec 2017
25 Sept 2019, 15:32
Pathetic service
Absolutely pathetic service, been at Fnb northcliff to reset a pin on bank card since 15:09 and we have not moved, only 2 people attending to customer on month end, definitely not up to the FNB standards. PATHETIC PATHETIC
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Replies (1)
FNB (First National Bank)'s replyOfficial
26 Sept 2019, 10:10Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply26 Sept 2019, 10:10
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***