Pathetic service

I am absolutely disgusted by the service I received from FNB regarding my NPO account opening. I have laid a complaint on Hello Peter previously and had quick response back from the FNB team however I have not had a resolution yet. I had to submit a document with a response back that the document is not clear. That is totally incorrect and the document clearly shows the information required. I then get asked for another document which I submitted a month ago and they say that the date is not indicated. Every single time i submit the documents they request, they then tell me a new document is required. I am in absolute shock at the pathetic service of FNB and this is my worst experience from any of the banks I bank with.