CS
Candice S
1 reviews | Active since Mar 2011
23 Nov 2015, 15:19
PATHETIC SERVIC FROM FNB
My speed point hasn't been working for more than a week. I have logged several calls and spoken to so many different people to try get it working, but the most common excuse is that 'it is a network issue'. I have five other speedoints which aren't giving any troubles
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Replies (1)
FNB (First National Bank)'s replyOfficial
23 Nov 2015, 15:59Hello Candidads,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 818137.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 818137.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply23 Nov 2015, 15:59
Official
Hello Candidads,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 818137.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 818137.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)