BM
Babalwa M

1 reviews | Active since May 2012

04 Oct 2022, 07:28

Pathetic Security Guards when it suits them

FNB is the worst bank I have ever had to deal with. SARS paid into my account my tax return(after being up in arms with SARS for three months) and FNB froze the funds sighting that the funds breached their security policies. Told me it would take 48 hrs to resolve and I neefed to cobtact SARS so they can verify the funds. I call SARS and they confirm that the funds were due to me even sending me a statement. FNB has sent the money back to SARS whom i struggled with in the first place. On top if that they debited my account with that amount and my account wss left overdrawn. After numerous phonecalls of being sent from pillar to post(from risk, legal, *****) my account was adjusted to have a positive balance again. To say im dissapointed in FNB would be an understatement. Ive had ********** debit orders in my account and they have never been this strict in tracking them. Now, money due to me is considered **********. I am packing my account and leaving them!!!

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Replies (1)
BM
Babalwa M's update06 Oct 2022, 13:25
Reviewer Update
*****!!! I have been waiting for your call since the day you responded, you are a ****** bank who profile their customers according to their ethnicity!!!