Pathetic ******* by FNB

<p>I PAID AN FNB BENEFICIARY ON THE 1st OF SEPTEMBER WITHOUT UPDATING HIS DETAILS SINCE HE HAD CHANGED HIS ACCOUNT, THE GUY CAME TO ME IN TWO DAYS TO SAY HE CANT ACCESS THAT ACCOUNT SINCE TGE BANK IS IN THE PROCESS OF CLOSSING IT DOWN. ACCEPTING MY MISTAKE AS I USSUAL DO, I PAIDTHE GUY IN CASH AND MADE A REXAL FROM MY BANK (NEDBANK), IN A SPACE OF ABOUT A WEEK, THEY RESPONDED SAYING FNB COULD NOT RELEASE THE MONEY, THE BEST I MUST EITHER APPROACH THE BANK OR THE BENEFICIARY MAY THEY WOULD REFUND, THIS MORNING I WENT TO FLORIDA BRANCH, UNBELIEVABLE TOBE TOLD THAT I HAVE LOST THE MONEY I MUST GO BACK TO T HE BENEFICIARY, AND THIS ISN'T FOR THE FIRST TIME I VE BEEN SHOWN ALL THE CORNERS BY FNB. SO WHAT DO YOU DO WITH THE MONEY YOU **** US? I HAVE GIVEN YOU ALL THE DETAILS YOU STILL SAY GO BACK TO YOUR BENEFICIARY BECAUSE WE CANT ACCESS THAT ACCOUNT. RIDICULOUS.</p>