RC
Ruoall C

1 reviews | Active since Feb 2011

01 Dec 2016, 16:00

Pathetic Private Banking

<p>I have never experienced such pathetic Private Banking services as what's on offer (if you can even call it that) from FNB. These "Private Bankers" never get back to you, are never available and always pass you onto someone else. I am on my 2nd Private Banker and it will, in all honesty, end up with me getting a new one because they are all about as useful as a peppermint flavoured suppository! FNB, get you **** together or I will move my 8 accounts to another bank.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Dec 2016, 10:40
Official

Good day Mr. ruoall

Thank you for bringing this matter to our attention. Kindly note that we have logged a high priority complaint for you with the following reference number: ***.

You will receive feedback in 24 to 48 working hours.

Thanks Regards

FNB Hello Peter Complaints resolution

(W): ***

E-mail: ***