Pathetic Private Banker

One would think that having a Private Banker would have a pleasurable banking experience, but unfortunately this is not the case. Any queries to the Private Banking suite have to be directed to your Private Banker and sadly for me, I have LESEGO RADISE (what a joke) Firstly she made no contact me to advise me that she is my Banker (great start!) and then did not return any of my calls to her. I finally managed to get through to her directly and while she claimed to understand the urgency of the situation she did not deliver on any of her promises to resolve the issues. After 3 weeks of my issue not being resolved I need my Banker to be changed with immediate effect, and if FNB cares.....please contact me to address the concerns I have since May this year.