PATHETIC PREMIER BANKING SERVICES

<p>I am a private client with FNB, I have been waiting for over a month for Premier banking to deliver my debit card via their unreliable courier services. My card expired on the 31st of May 2017, and they still did not deliver it. I have continually complained to them about their unreliable courier services, yet they do not listen. Secondly this card was showing up on my banking profile to activate it, yet I did not recieve it. Attempts to contact them via the website was unsuccessful as the "contact your premier banker tab" was disfunctional. I haveproof of this. Attempts to contact my premier banker also proved to be unsuccesful. It was frustrating to find out that my credit cards that were were delivered did not have the same numbers on my banking profile. How could I activate these cards if the card numbers do not tally. I had to go and stand in the queue at FNB Eldoraigne to get a temporary card, just so I could withdraw money from my account. What is the point of bieng a private client. Surely there should be a warning on your system informing you that your private client has not recieved his card to transact. Maybe its time to go to bank that listens. If you not interested in delivering my cards you should just say so. And you will refund me the costs of the temporary card because of your *********** service.</p>