Pathetic Premier Banking problem solving s****s

<p>i am currently out of the country, on the 16th i made 3 withdrawal atempts on 2 different FNB to drawl money, the machine gave me an error and a slip to go with but immediately my incontact notified me that the cash was dispensed. I contacted my bank the first time, the consultant gave me a wrong dispute form, i then contacted them the second time after 3 days, i was given the correct dispute form and that very night i got notifications on my mail that the transactions were reversed , immediately after that another e-mail popped up that FNB credited my account with the reversed values.i called them the following morning, a consultant misled me that the cash that was reversed was for clearing purposes, now i am stuck in another country i call in to get the status of the reversal and i am told that the cash was actually reversed and no need to do it again, where the hell is my money if it was reversed ? if premier banking is for *****ing money from people because of the monetary traffic in these accounts that wont really turn up good.. i keep track to my account and i am a highly budget curious person this i am not willing to let go coz the cash involved is too huge. I have waited for over a week for a refund , now i need the cash like yesterday, i need to use it. to top it up one consultant even suggested i use the money in savings pocket, like are you my father or wife to even suggest that? i need this money coz i worked for it please</p>