AJvR
Albert Janse van Rensburg

1 reviews | Active since Oct 2011

28 Apr 2015, 20:52

PATHETIC PATHETIC PATHETIC

FNB, you are really starting to annoy me now, and here is why:<br> <br> http://hellopeter.com/first-national-bank/complaints/new-credit-card-application-nightmare-***<br> <br> Above is a link to my previous Hello Peter complaint.<br> <br> Everything was cool, I received a message that my card was personalized and someone will call me to arrange the courier. This was also an empty promise.<br> <br> To top it all off, look at the gem I received this evening on my phone via SMS:<br> <br> \FNB :-) Thank you for your FNB New Credit Card application. Please note this is a final reminder that we have not received your documents

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Apr 2015, 08:18
Official
Hello albertjvr,

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)