NP
Nadia P
1 reviews | Active since Jan 2017
29 Nov 2019, 11:56
Pathetic online banking assistance
This is my 3rd write up on Hello Peter about FNB about opening up my account. I have eventually got my account activated after 3 months with the assistance of my hello peter review. Now that my account is set up, FNB cannot assist me with online banking. I think this is utter nonsense. I am getting extremely frustrated with this type of assistance
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FNB (First National Bank)'s replyOfficial
29 Nov 2019, 13:32Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply29 Nov 2019, 13:32
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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