PATHETIC NON EXISTING CUSTOMER SERVICE

Fnb has the worst Customer Service and Customer Experience in my entire life.

I have been a loyal customer for years and have had no account issues. I have been trying to get a query sorted out regarding my upgrade on my account for more than a year and I keep been told it should be resolve In 30 days. From been numerous of time to the bank itself to been on the phone trying to get to the bottom of it and sorting this issue out without success. Nobody in that bank can give me clear answers and I could have rather moved to a new bank and already build a record with a new bank. Totally disgusted with this service and hope that don't treat other clients of theirs this way.