PATHETIC (NON EXISTENT) SERVICE AND PASSING THE BUCK

I have been battling since the death of my husband in February as I have queried with the bank on numerous occasions and have met with Managers of all banks and Insurance companies concerned.

1. Liberty Life Insurance Policy ceded to myself in ANC contract 2. Policy was ceded to FNB in 1977 3. Cession was cancelled in 1992 and "stamped" cession cancelled and reverted back to me. 4. Liberty STILL have policy ceded to FNB 5. Liberty wont release funds and FNB wont release letter stating policy reverted back to me. 6. FNB (Table View) have agreed verbally that cession has indeed been cancelled and reverted back to me, but are not willing to put this in writing as per Liberty's request in order for them to release funds.

Bottom line, FNB is NOT assisting with any requests and I have given proof as they have verbally accepted this. All I need is a letter stating above and they're not willing to comply.