PN
Paveshani N

1 reviews | Active since Jan 2013

29 Dec 2017, 12:03

Pathetic Non Existent Service

Apart from the ill mannered staff that work at FNB ... I have resorted to the email route which is worse as there is no reponse at all.

Even got my private banker to assist.

fnb your service stinks that's the ultimate truth as I'm not he only person complaining

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Dec 2017, 13:43
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)