Pathetic - ***** - Lazy staff

I am an FNB business client whom app**** for SAFT funding during the Covid 19 crisis as both my families and staff families are bread winners at home. I was found legible and submitted all my details on my my banking app. FNB the sent me an email to verify banking details which i then did. I was told on the 22nd of April 2020 that i would receive my SAFT agreement - to date this has not been done I called and sent messages a million times. Two people told me that i would receive the agreement in a day or two which was a lie. Another lady called me and said that she would handle my process personally her name was Leslie that too was a lie. Today i get told that there is no more funds after waiting for ages for a response. Pathetic service - what do i tell my workers as i was approved for this loan however the *********** staff at fnb could not do their jobs and send me my agreement on time.

We suffer due to people like you. Now 5 families of whom rely on my employees income have nothing.

Pathetic - Worse bank ever !!!!!!