Pathetic , lazy 'service' at FNB Rosebank.

<p>A few weeks ago I went to FNB Rosebank and then for a quick coffee at Nino's. After my coffee, I realised that my car keys were missing. I promptly searched my bag and table but could not find them. </p> <p> </p> <p>I then retraced my steps to FNB and asked the women that stand at the door (I am still not sure of their job title or function) if anyone had handed in keys. Before I had even finished my sentence they were shaking their heads no and waiving me away. I then went back to the coffee shop where the manager was EXTREMELY helpful and friendly. I sat with him and checked through the camera footage, but still, no sign of keys. </p> <p> </p> <p>I then went back to FNB to ask again and once more, before I even finished my sentence the woman at the door laughed and said 'someone just came in asking if we had found his lost R100 note'. I found this highly frustrarting because what does that have to do with me or my missing car key?? </p> <p> </p> <p>After TWO AND A HALF HOURS of panic and retracing my steps, going back and forth to my car to check that it was still there... I went back to FNB for a third time. Again they just shook their heads and turned their heads away. Eventually I asked if they could at least ask around to see if someone else had them. Not even two minutes later, one of the consultants revealed that they had my keys. This is not even the end... </p> <p> </p> <p>A couple of weeks later I returned to the FNB and the woman at the door asked me 'where is my present for finding your keys, without me you wouldn't have them'. I could not believe the cheek of this girl!!</p> <p> </p> <p>I have NEVER seen such incompetant, pathetically lazy and downright ridiculous service. I do not care how 'great' their product is, I will NEVER support this business. I have never ever received bad service from Capitec. They are always friendly and excited to help, unlike these entiltled, overpaid doorweights. </p>