PATHETIC FUND RETRIEVAL

FNB is so ***********! My fiance has been trying to retrieve funds from FNB for the past 2 weeks! They call him telling him that everytime they do the deposit his account deactivates itself. Then a couple of days later they tell him to close his old account and open a new account, which he immediately goes and does & now all of a sudden the money is in the old account ... which is closed?! How the actual f! Then head office has a nerve to say "the person who called you to tell you to close account was supposed to ask if you have incoming funds" *** you're phoning to tell him to close the account because the account keeps bombing. Now it takes a rocket scientist to locate this money that's in a closed account and transfer it to the new account which they made him open?

In the meantime the rent and VAF must just freeze while they struggle to do their job?

Ridiculous! He only came home at 11pm from the Walmer PE branch trying to sort the matter out because the BM told him the money will reflect sunday, 2 weeks ago it was in 2 days. Ffs the people are thinking we are running away with their money man.

Get competent people to retrieve the money! How can a person struggle to get money that is entitled to you? Wow.