MS
Melissa S

1 reviews | Active since Feb 2011

06 Oct 2016, 10:02

Pathetic FNB Consultants

<p>I am trying to sort out a double fee debited off my revolving loan. I contacted your call centre and spoke ti a prudence. Whi firstly was rude and secondly, gave me another number - ********** to contact. 1. The number does nor even exist and 2. why could she not transfer me?</p> <p> </p> <p>Your customer service is pathetic.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Oct 2016, 10:13
Official

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is ***

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)