pathetic FNB connect

<p>It seems that the only way to get any response from FNB connect is via this platform. Well in fact I am wrong they do not even care about this!!! So I will keep on posting up until I get an answer from FNB connect regarding my billing. They are ignoring me on purpose! It’s been a month and still I have no answer to why I am being charged data when I’m still within data bundle? Also why does your agents not know the difference between sms and data bundles? What happened to your wonderful selling point that you will keep me up to date if my data bundle runs out…..? Never happened?</p> <p>All you get from them is an arrogant sms to say that I have to set a limit to my account. THIS IS NOT THE PROBLEM FNB!</p> <p>So, I got a phone call from my so called private banker to say they are addressing my complaint. And she will make sure that this is handled! Still I wait............</p> <p>So disappointed in FNB as a whole. Stay away from FNB CONNECT!</p> <p> </p>