Pathetic FNB

Poor pathetic service. I've been requesting since 20 Oct to change my accounts to gold. Promises, promises promises and nothing happens. I've been trying to chat on the secure chat every time sorry you're disconnected.

Stay away from FNB, I am sure other banks give better service.

Even if I try and phone my private banker. Sorry not available, leave a message to call you back, sorry the message box is full