Pathetic FNB

Don’t ever be ******* by FNB’s marketing ploy “How can we help you?” because the truth is that this bank is not willing to help or even TRY to help anyone.

For three months of last year, I was not paid by my employer. I fought this at the CCMA and Labour department. In this time, I was obviously unable to pay my bond in full, but made every effort to make payments.

FNB was notified of my change in circumstances by Debt Busters and I ensured full payments resumed the minute I secured alternative employment, from November 2018.

Yet yesterday I receive notice of Debt Review Termination.

FNB offered no assistance when Debt Busters approached them regarding debt review- my payments were reduced by a merge R300.

FNB’s customer loyalty and ability to understand that human beings have difficult times is non-existent.

When I emailed FNB querying my “Post Debt Review Termination” (my first email from FNB, despite the NUMEROUS EMAILS I have sent over the past few months), the reply was that I was given a “grace period for November. ( I made FULL payment in November).

I know FNB doesn’t care a stitch about clients, so the purpose of this review is to ensure that potential clients are made aware of FNB’s lack of commitment to help any one.