PATHETIC

DONT EVEN KNOW WHERE TO BEGIN. I WAS APPROVED FOR TWO CREDIT LIFE INSURANCE CLAIMS WHICH I CONFIRMED ON FRIDAY THAT ALL WAS IN ORDER OVER THE PHONE. THEN ON SATURDAY 16TH I GET AN SMS SAYING MY CLAIM HAD BEEN REJECTED. I HAVE TRIED CALLING TODAY AND NO ANSWER. I AM NOT EARNING A SALARY I CANNOT PAY MY LOANS NO I AM NOT GOING TO GO TO THE COVID APP TO GET ANOTHER LOAN! I WANT TO ENSURE THAT BOTH MY CLAIMS HAVE BEEN APPROVED. IF YOU GO BACK ON YOUR WORD I WILL SUE THE **** OUT OF YOU! I WILL TAKE THIS TO THE HIGHEST PLACE THAT I CAN. I AM BEYOND OVER YOU AND YOUR LACK OF SERVICE. YOU SHOULD BE ASHAMED OF YOURSELVES. YOU CAN PHONE ME WILL BE AVAILABLE FROM 3PM TODAY. YOU NEED TO SORT THIS OUT ASAP. YOU AS AN INSTITUTION ARE A JOKE