Pathetic! Do you care enough now?

I sent a message to Premier Banking....<br> Receiving the confirmation that you will get back to me in 1 business day. This promised response time has now passed, thank you very much!<br> I then sent another complaint on your website. Still no response?!<br> <br> Do you care enough to actually comment/ respond when you read this here???<br> <br> What is up with you to charge 22.65% interest on an overdraft???<br> What happened to my \special personalized rate"???<br> <br> Please let me know what your plans are"