1 reviews | Active since May 2016

11 Jul 2016, 13:44

Pathetic disruptive service

<p>Im abroad, FNB disabled my online banking. Im not able to log on and pay any of my bills or rent. When I email them they say: "phone customer service" Im not able to make international calls. This over charged service is a joke. Will be closing my account first chance I get.</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Jul 2016, 14:13
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 960125.

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)

's update11 Jul 2016, 15:42
Reviewer Update

Fast resolved phoned me and fixed the problem. Thank you