1 reviews | Active since May 2017
PATHETIC;DISGUSTING;TERRIBLE BAD SERVICE EVER
<p>Why do we have such bad service. Being kept on hold for long,and the calls cut;taken from pillar to post.. but instead i was diagnosed that im so "Frustrated"and i asked to speak a Supervisor and i was told it's 16:40 and the Supervisor (Jayesh Gajee) is already gone for the day. and i asked to speak with someone superior and i was told the *****KAZIMULO Sokhulu was not available because it's late.</p> <p>i will never EVER AND EVER recommend FNB from anyone else. and their services are a reap off.. i neeed to be refunded all of my monies that they have taken from me. Cancelling any existing policy i with FNB.. And this matter i will take it to all levels of social media even if it goes to Ombudsman.</p> <p>Kind regards</p>
Good Day,
Thank you for taking my call earlier.
I truly regret taking note of your experience and the frustration this has caused; thank you for bringing this to our attention.
I have logged a formal complaint on your behalf and have routed it to the relevant department for investigation and resolution.
Your complaint reference number is ***.
Regards,
Complaints Resolution
Naomi Petersen
*** (option 1)
Good Day,
Thank you for taking my call earlier.
I truly regret taking note of your experience and the frustration this has caused; thank you for bringing this to our attention.
I have logged a formal complaint on your behalf and have routed it to the relevant department for investigation and resolution.
Your complaint reference number is ***.
Regards,
Complaints Resolution
Naomi Petersen
*** (option 1)
