PATHETIC, DISGUSTING SERVICE

To say I am APALLED would be an understatement. You guys should care about people that actually delve in ***** and *******ion and not the man on the street that's trying to earn a living. I am DISGUSTED at how you handle your customers. Have you ever heard of the word 'CUSOTMER SERVICE". Have you even heard of the word "COMMUNICATION" Stop putting people in humiliating positions. If you going to put a hold on funds have the decency to inform your customer. Don't let the customer go out and try and pay only to be declined. At least allow the customer to have some dignity. You guys are an absolute disgrace for not informing me of what's going on. Then when I do get through to you you are clueless...you don't provide feedback...and as for your agents on My Service Suite...absolutely no knowledge and ever ready to end the chat