Pathetic, disgusting customer service from Credit card call centre

15/08/2023 at 08:05. I have recieved no service from you instead a very appalling service from you Agent Ngomusa Majola in the Credit card facility call centre. This girl sounded as if she is asleep and has no interest in engaging with me nor eager to assist. I believe I pay for the service by banking with you if this the service I'm paying for them I would rather try next door.

The disrespect and attitude that followed is disgusting to say the least. Sarcasm and go know what else I am.posting this on Hellopeter.

I called in because my credit card fails to authenticate when making purchases and I was worried. Which is fitting since I had a ***** scare not so long ago, and had to close all my accounts due to suspected *****. Now I am getting this sh**ty service asking me questions I don't know after I had described in detail what happens when I transact.

This is one thing I did not expect. Please train your staff you provide the best customer service for the enormous bank charges we pay that's the least we should get from you. If the working from home setup is not conductive I suggest you regroup, so we can get professional service and assistance.

Listen to this call and let meknow if that's the service you take pride in.

Thank you.