DP
Denzil P
1 reviews | Active since Jul 2019
08 Jul 2019, 18:38
Pathetic & disgusting
Completely disgusted in the service I have received. The only time FNB contacts you is when you blast them on these type of platforms. Wrote a review here on Thursday, got a call from FNB on Friday, Been waiting for over a week for any assistance. On Friday I had brilliance service with a lot of solutions to my problems. It is now Monday evening & nothing has been done. I cant believe how pathetic FNB can be. Today is the 8th & I am waiting for them to refund my money that they wrongfully collected on the 27th of June. Cant wait to close this account & never have to deal with them ever again!!!
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FNB (First National Bank)'s replyOfficial
09 Jul 2019, 09:18Good day Denzil Pillay,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply09 Jul 2019, 09:18
Official
Good day Denzil Pillay,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***