1 reviews | Active since Jan 2011
pathetic device guru at digital planet, Ref FNB332613
<p>Bought my device from FNB smart devices on 2/08/2016. Gladly received it but disappointed by the fact it was not accepting FNB sim cards. I reported this to FNB connect who referred me to smart devices who referred me to Pathetic Digital Planet. Digital planet does not answer phones when they do there is no follow up. Last person to apologise was a prenall govender on 25/08/2016. Till today nothing no engagement on the way forward. </p> <p>I am tired of this hassle, I don't want this device anymore. I will pay for the damaged screen. Someone please take away from me.</p> <p>I have been patient enough and I hate being ignored. I can rather go to mtn and get another device</p> <p> </p>
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Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Your reference for the above complaint is ***.
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
