Pathetic ***** department

I'm quoting a reply from FNB on hello Peter from 2 months ago

"The reference number is: ***NF.

For further request, you can email us on the below email address:

Email address: ***

Regards,

Hello Peter Complaints Team "

To date my complaint has not been resolved by the ***** department, I was called by Ernest in the ***** team who confirmed I will received a victim letter same day with confirmation of the *****. He did not send this, I called the from line multiple times and requested multiple calls backs from Ernest but to date I have not received them as he seems to have an all day lunch every day. Pathetic service, this is why I would never bank with you or recommend you to anyone.