1 reviews | Active since Jan 2014
Pathetic Delivery Service from FNB
I was due to receive my Banking Card at a specific date and time as confirmed by the delivery service. It was scheduled for 7pm on a Friday. The delivery only reached me after 8pm. I did not receive a call to inform me that there was a delay and I had plans with family that were now further delayed.<br> <br> This is not the first time. Previous to this I was given a delivery date on two occasions, yet there was no delivery made on both those occasions. eventually after much communication from my part, the Card was delivered on the third arrangement. Mr. Delivery are pathetic and feel nothing to waste your time. I had to leave work early on the first two occasions so that I was available to receive the delivery, but they did not pitch. it is this kind of service that made me seek applications from other banks so that I could move my accounts.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 659492.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 659492.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
