Pathetic Customer Support - Zero Responses

FNB BUSINESS BANKING For more than a month now I have been trying to register my company at the CIPC through FNB Business Banking and now more than a month and a full payment for this later, I have received no response from either *** or ***. I have phoned the FNB Business Banking Support line but was advised that they will not be able to assist me on the phone and that I have to send an email again. That was 8 days ago.

I can't even request a refund because no one is out there apparently doing anything about my application.

Seriously frustrated and quite frankly annoyed that I chose to use FNB to register my company and create the business bank account.