Pathetic customer service FNB!

<p>On the 13th of June a request was sent through to FNB - only to receive a response on Monday (refer [REF: ********** 3_ ********** 48] and email sent to fnbcard on 13 June). How difficult is it to amend a debit order date in 13 days???? After that numerous follow up emails were sent explaining the same scenario over and over again, but seemingly disregarded by FNB. To add to the frustration, I was told today that they cannot assit me as the debit order has already been loaded. Surely it is not rocket science to change two debit order dates within 13 days of notice? Or maybe I am just expecting a little too much from a company who does not take customer service serious enough.</p> <p> </p> <p>I am definitely a very unhappy customer who will take her business somewhere else at the end of this month, as FNB surely does not look after clients.</p>